Return Policy
Return Policy – Organica Skin Care
At Organica Skin Care, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we’re here to help.
Returns
-
You may request a return within 7 days of receiving your order.
-
Items must be unused, unworn, unwashed, and in their original packaging with tags attached.
-
Certain items such as intimate wear, beauty products, and sale items are non-returnable for hygiene and safety reasons.
Refunds
-
Once we receive and inspect your return, we will notify you about the status of your refund.
-
Approved refunds will be processed to your original payment method within 5–10 business days.
-
Shipping fees are non-refundable.
Exchanges
-
We only replace items if they are defective, damaged, or sent in error.
-
If you need to exchange an item, please contact us at organicaskincarepk@gmail.com.
Return Shipping
-
Customers are responsible for paying their own return shipping costs unless the product is defective or incorrect.
-
We recommend using a trackable shipping service to ensure we receive your return.
Contact Us
If you have any questions about our Return Policy, please contact our support team:
📧 organicaskincarepk@gmail.com
📞 0318-5019467